1. How to Request Please submit the [CS Request Form] on our website within 7 days of receipt. 2. Return Period & Address Return Period: The product must be shipped back to us within 7 days of receipt after submitting the request. Processing: Please allow up to 7 business days for inspection and processing once the return arrives. To: Cauchemar MagazineAddress: Room 702, 7th Floor, 131 Sohyang-ro, Bucheon-si, Gyeonggi-do, South Korea (Zip: 14546)Tel: 070-7954-3480 3. Non-Returnable Items According to the Electronic Commerce Act, returns are not accepted if: The package has been opened or the product has been used. The product is returned without prior notice or after the 7-day period. The product is damaged due to customer negligence. CS Email: mailto.pdm.cs@gmail.com < Back to Guide Page