1. Enclose one envelope that fits the postcard size. In some cases, color and material may vary.
2. Actual product colors may look different depending on your monitor environment.
3. If there is a problem with the product you received, please contact the store's customer service center within 7 days from the date of receipt.
- Problems eligible for refund/exchange: Product damage (wrinkled, wet, torn, cracked, etc.) / Missing ordered product / Poorly printed product, incorrect delivery, etc.
- In case of simple change of mind, exchange/refund is possible only for unopened products.
4. All products of “Pattes de Mouches” are protected by copyright. Unauthorized copying, modification, distribution, etc. may result in legal action.
5. We will inform you of our delivery service.
- Domestic courier delivery: For courier delivery, you must pay a shipping fee of 3,000 won. For Jeju Island and mountainous areas, an additional 500 won is added.
Some products may incur additional shipping fees.
You can find out the shipping process through the invoice number. Delivery time is 3 to 7 days (excluding weekends and public holidays) from the delivery date.
Delivered via post office or GS convenience store delivery service.
- Post Office EMS International Parcel: Applicable for products sent overseas.
Shipping costs vary depending on weight, but you can check the shipping process through the shipping tracking number, and it will take at least 10 days.
*It is impossible to receive all items in person.
6. Delivery will be made within 3-5 business days, but if there is a delay, we will contact you.
7. We will inform you about the product shipping package.
Due to the nature of the product, some parts are packaged using plastic due to problems such as wrinkles, wetness, and contamination.
We will continue to strive to find ways to change for the environment.
8. As phone consultation is currently unavailable, please contact us via email. We will strive to provide a quick and accurate response as possible.
If you purchased a product from a store, you can receive more convenient and accurate consultation by contacting the store's customer service center.
CS Center Email:
Before purchasing and sending a postcard from “Pattes de Mouches”, please carefully review the text and images on the postcard to ensure that they are appropriate for the recipient. Please note that we are not responsible for any problems arising from the text or images on the postcard.
You're so gorgeous my eyes are popping out!